Databases can be imported using the PHPMyAdmin feature in MyCP. To manage your databases with phpMyAdmin, log into myCP, click on MySQL Database at the top left, then click the phpMyAdmin link on the upper right hand side.
Sometimes databases are too big to import using the PHPMyAdmin interface in MyCP. The import will timeout or fail due to php memory limits on the server. In those cases the database must be imported manually.
For GIP Plans that have SSH access like GridPro and GridMax the database can be imported using the mysql command line utility, Here are the steps to import the database manually via SSH.
For GIP plans without SSH access (GridLite) please open a ticket from your MyCP and we will be glad to assist. Please make sure the following information is listed in the ticket: