The error message "Operation error: Sorry, no log data available at this date range." means your domain is missing access log files for your domain for the date range you have chosen. Your domain may not have been visited during that window of time and there will not be access logs available. Otherwise, If you are sure the domain was visited during that time it is recommended that you open a support ticket with technical support for further assistance obtaining the missing logs and paste the error message into the body of the support ticket.