All questions from Billing - Ask - Nano Servers Inc

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Can I switch from a shared, reseller, or dedicated plan to a dedicated, reseller, or shared plan? How do I downgrade my hosting account? How do I upgrade my account to a better plan? How long do you keep my account details in your system? If I cancel my account, can I reactivate it? My account is setup for recurring charges. Why am I being contacted to pay? How do I make a payment by bank wire or EFT (electronic funds transfer)? I already sent payment. Why am I still being emailed that I need to pay? I didnt get my welcome email or have since lost it. How can I have it resent? I paid all the invoices that were due on my account, why is my site still down? How can I pay with Western Union? Why was the order I placed marked as fraud? How do I get the 30-day money back refund? How do I update my billing info? I need a copy of my payment invoices. How do I get them? How do I cancel my account? How do I make a payment?