All questions from Managed Services - Ask - Nano Servers Inc

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What is Server Load Balancing? How does "Proactive Monitoring" differ from the monitoring I get for free on the "Server Monitor" page? What is the advantage of Patches and Updates? How do I restore files from my Managed Backup? How do I access the Managed Backup? How does the Managed Firewall work? What is OS Hardening? How do I allow access to certain IPs/ports when using the managed firewall?